INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Sure, you will get the same product, but please note that some products, like handcrafted items or those made with natural materials, might have slight variations in color, texture, or pattern. For example, a wooden table might have unique grain markings that differ from the picture.

Where can I view my sales receipt?

You can view the sales receipt from the order page of your account on the website.

How can I return an item?

You can view the return and refund policy through the website.

Will you restock items indicated as “out of stock?”

The inventory is updated continuously whenever it is available, and you will be informed of this if you place an order through the website through our contact page.

Is delivery service available to all governorates in the country?

Absolutely, the delivery service is available to all governorates in the country.

Can I pay upon delivery?

There are many payment methods available. For more information, please refer to the website's terms and conditions of sale.

INFORMATION ABOUT US

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